CtrlShiftIT
Managed IT pricing

Simple per-user pricing. No surprise invoices.

Every plan is billed per user, per month (CAD) and includes Microsoft 365 Business Premium, Huntress EDR, and 24/7 monitoring — security is standard, not an upsell. Higher tiers add support hours, strategy, and governance. Month-to-month, no long contracts.

Essential

Core managed IT with Huntress EDR for small professional offices.

$99/user/mo
Best for 3–15 staff
  • Microsoft 365 Business Premium
  • Managed EDR — Huntress (24/7)
  • Helpdesk & remote support (business hours)
  • RMM monitoring & patch management
  • Cloud backup (M365 & devices)

Premium

Full security-operations and governance layer for established firms.

$159/user/mo
Best for 40+ / regulated firms
  • Everything in Standard
  • Dedicated IT strategy advisor (vCIO)
  • SIEM & dark-web monitoring
  • Compliance & cyber-insurance evidence pack
  • Annual security audit & roadmap

First 30 days free — cancel before day 31 and pay nothing. If you stay, billing starts day 31, month-to-month. Cancel anytime — you're billed for the current month, then done. No contracts, no penalties. Volume pricing for 25+ seats. Not ready for a plan? One-off fixes at a flat price, credited against your first month if you join within 30 days.

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Compare plans

Managed IT plan comparison

All three tiers include Microsoft 365 Business Premium, Huntress EDR, and proactive monitoring. Here’s how they differ.

FeatureEssential$99/user/moStandard$129/user/moPremium$159/user/mo
Microsoft 365 Business Premium
Managed EDR — Huntress (24/7)
Helpdesk & remote support (business hours)
RMM monitoring & patch management
Cloud backup (M365 & devices)
After-hours emergency support
Advanced email & phishing protection
Identity & M365 security hardening
Quarterly IT strategy session
Dedicated IT strategy advisor (vCIO)
SIEM & dark-web monitoring
Compliance & cyber-insurance evidence pack
Annual security audit & roadmap

All prices in CAD. Minimum user counts apply. Final pricing confirmed after a discovery call.

How it works

Pricing that scales with your headcount

Billed per user, per month

One predictable seat price covers each staff member across all their devices — laptop, desktop, and mobile.

Month-to-month

No multi-year lock-in. Add or remove seats as your team changes and your invoice follows headcount.

Scope sets your tier

Tier depends on the security and strategy coverage you need. Device count and platform complexity refine the final number.

Volume pricing at 25+ seats

Larger teams get per-seat discounts. We confirm exact pricing in a short scoping call before anything is signed.

ops@ctrlshiftit: ~/pricing

Not sure which tier fits?

Start with a free IT assessment. We review your environment, flag the gaps, and recommend the right plan — no obligation.

no obligationEDR in every tiermonth-to-month

Pricing FAQ

Pricing questions

2 results
How is your pricing structured?

Flat per-user, per-month with no surprise hourly fees. The number depends on scope (helpdesk only vs. helpdesk + security + planning); volume pricing kicks in above 25 seats.

Are we locked into a long-term contract?

A 90-day initial term lets us complete onboarding and prove value. After that, billing is month-to-month — cancel any time with 30 days’ notice.