IT SERVICES
Security-first managed IT services for GTA businesses — law firms, accounting offices, medical clinics, and engineering firms with 5–50 staff. 24/7 monitoring, proactive support, and zero surprise invoices.
Trusted Partner Stack
Complete IT management from cybersecurity to cloud infrastructure.
Full-service IT department outsourcing. Helpdesk, endpoint management, patch deployment, and 24/7 proactive monitoring — all under one flat monthly rate.
View PlansHuntress EDR, Fortinet NGFW, Tailscale zero-trust — protecting your team 24/7.
Learn moreCanadian-region AWS hosting with compliance-ready controls for regulated industries.
DetailsRansomware or hardware failure? Immediate response with zero data loss goal.
DetailsWe're not a generic help desk. We're your dedicated IT department.
Production-down issues get an engineer on the phone within 15 minutes — not a ticket queue.
We catch and fix issues before they become outages. 24/7 monitoring catches problems while your staff sleeps.
Every client gets enterprise-grade endpoint detection, zero-trust access, and ransomware protection built in.
One monthly price. No hidden fees, no surprise invoices. Hardware and projects are scoped and approved in advance.
Start your Growth or Business plan. If we don't deliver clear improvements in 30 days, cancel with zero penalty.
How GTA businesses eliminated IT chaos and secured their operations.
Problem
No endpoint protection, shared admin credentials, unmonitored legacy VPN. Cyber insurance renewal denied.
Solution
Deployed Huntress EDR, replaced VPN with Tailscale, enforced MFA, encrypted daily backups.
Result
Cyber insurance reinstated in 30 days. Zero intrusions in 12 months of monitoring.
Problem
CRA audit revealed unencrypted client files on personal laptops, no patch management, staff sharing passwords.
Solution
Microsoft 365 Business Premium with BitLocker, Intune device management, password manager rollout.
Result
Full compliance within 45 days. 87% fewer support tickets in the first quarter. Measurably improved staff productivity.
Problem
EMR crashed twice in one quarter. No backup strategy, no PHIPA-compliant data handling.
Solution
Encrypted cloud backups with 4-hour RTO, migrated EMR to AWS Canadian region, 24/7 uptime monitoring.
Result
Zero unplanned downtime in the first 10 months. PHIPA compliant. Estimated $15K+ in recovered appointment revenue in year one.
Live from our Google Business Profile.
Flat-rate monthly pricing. No hidden fees, no surprise invoices.
Basic maintenance for small offices.
Full managed IT for growing teams.
Full IT department outsourcing.
No hidden fees. No surprise invoices. Hardware and one-time project work scoped and approved before we start.
MCSE · Security+ · CCNA
Over 15 years of infrastructure design for Ontario professional offices.
Google Certified · M365 Expert
Expert in hybrid workflows and secure remote access architecture.
CtrlShift IT Services is a managed IT provider based in Vaughan, Ontario, serving professional offices across the Greater Toronto Area. We specialize in proactive IT support, cybersecurity, Microsoft 365 and Google Workspace administration, office networking, and cloud infrastructure management.
Founded by senior engineers with 15+ years of infrastructure experience. Flat-rate plans from $249/month. MCSE, Security+, CCNA, and Google Cloud certified.
Ontario-based, PIPEDA compliant. Speak directly to Senior Engineers — we'll identify your top security risks at no cost.