AI Integration for Real Business Operations
We build production-grade AI workflows — intelligent voice agents, booking assistants, multi-channel automation, and tool-calling pipelines — that connect directly to your existing systems.
Not prototypes. Not demos. Working software deployed at scale on your infrastructure, integrated with your databases, payment systems, and communication channels.
What We Build
- AI voice agents — phone-based booking, triage, and support that understands natural speech (no press-1 menus)
- Intelligent chat interfaces — conversational interfaces that extract structured data, calculate pricing, and trigger backend actions
- Tool-calling workflows — AI that can create records, look up data, update bookings, and escalate to humans — autonomously
- Multi-channel automation — same AI logic driving web chat, phone IVR, and SMS from a single backend
- System prompt engineering — production system prompts with dynamic context injection, tone calibration, and business-rule embedding
- Cost-optimized hybrid architectures — canned responses for common queries, LLM for complex ones — avoiding unnecessary API spend
How an Engagement Works
- Discovery call to map your current workflows and identify the highest-value automation targets.
- Architecture proposal: which model, which channels, how it connects to your systems.
- Iterative build with weekly demos — you see working software from week one.
- Deployment, monitoring, and handoff documentation so your team can own it.
LIVE CASE STUDY
AI-Powered Chauffeur Booking Platform
A Toronto-based private chauffeur service needed customers to book, modify, and cancel rides without staff involvement — over both web and phone.
Voice IVR Agent
- Answers calls, understands natural speech — no menus
- Creates, looks up, updates, and cancels bookings via AI tool calls
- Detects caller frustration and auto-escalates to a human
- Handles silence gracefully with interim TTS during processing
Intelligent Chat Booking
- Customers describe trips in plain language
- AI extracts pickup, destination, date, time, and package
- Live Google Maps call for accurate distance-based pricing
- Returns structured booking summary with fare estimate
Stack Used
Claude (Anthropic) · Twilio ConversationRelay · Cloudflare Workers · Supabase · Stripe · Google Maps · ElevenLabs TTS
Integration Capabilities
Claude APITool Use / Function CallingVoice AI (Twilio)WebSocket StreamingPrompt EngineeringSession ManagementCloudflare WorkersStripe PaymentsGoogle Maps APIRate Limiting